Customer Service Rep(07920) - 1215 Lincoln Ave

Domino's Franchise • Alameda, CA

2d • Onsite

About The Position

The Customer Service Rep processes customer orders and performs general store team duties at Domino’s Pizza. The role includes operating equipment, stocking ingredients, preparing products, taking telephone orders, completing inventory paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position offers opportunities to advance from customer service to management and beyond.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and ability to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to talk and hear on the telephone; near- and mid-range vision for most in-store tasks; depth perception; and ability to distinguish hot from cold surfaces.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including occasional stair or ladder use; repeated bending; occasional crouching or squatting; continuous reaching and hand use; forceful forearm and wrist use when shaping dough; pinching; and grasping store items and tools.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, including entering orders by computer keyboard or touch screen.
• Take and complete inventory and associated paperwork.
• Clean equipment and the facility approximately daily.
• Perform outside tasks such as removing trash.
• Follow quality-control standards and communicate with customers and co-workers in person and by telephone.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed