Customer Service Receptionist- Commercial

Titan Security Group • Chicago, IL

5d • Onsite

About The Position

Titan Security is hiring a Customer Service Receptionist in Downtown Chicago. The role provides front-desk customer service and administrative support while helping manage access to a building. The receptionist assists people with directions and general business information, maintains front-desk logs, controls access for tenants, visitors, and vendors as required, and records incidents for building and Titan Security management. Other duties may be assigned.

Requirements

• Must be at least 18 years of age.
• Available for 2 of 3 shifts.
• Experience as a door staff professional or in a receptionist, customer service, clerical, hotel, or restaurant position.
• High school diploma or general education degree (GED).
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state-accredited training requirements.
• Able to pass a pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English.
• Able to meet the physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, and working in inclement weather.

Nice To Haves

• Bilingual ability is considered a plus.

Responsibilities

• Provide excellent customer service to all parties encountered while on duty, including assisting with directions and general business information.
• Maintain clear, accurate administrative logs at the front desk pertaining to people or property.
• Control access for tenants, visitors, or vendors as required.
• Record data on incidents for building and Titan Security management.
• Perform other duties as assigned.

Benefits

• Paid time off and paid holidays.
• Medical, dental, and vision insurance.
• Opportunities for career growth and promotion.
• Skills-enhancing training.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED