Customer Service Receptionist- Commercial

Titan Security Group•Chicago, IL

5d•Onsite

About The Position

Titan Security is hiring a Customer Service Receptionist in Downtown Chicago. The role provides front-desk customer service and administrative support, including assisting people with directions and general business information, maintaining logs, controlling access, and recording incident data for building and Titan Security management. The position requires availability for two of three shifts and may include physical tasks such as lifting more than 50 pounds, foot patrols, and walking stairs, as well as working in inclement weather.

Requirements

Must be at least 18 years of age.
Must be available for two of three shifts.
Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel, or restaurant position.
High school diploma or GED.
Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state-accredited training requirements.
Able to pass a pre-employment drug screen and criminal background check.
Able to read, write, speak, and understand English.
Able to meet the physical essential functions of the job, which can include lifting more than 50 pounds, completing foot patrols, walking up and down stairs, and working in inclement weather.

Nice To Haves

Bilingual ability is considered a plus.

Responsibilities

Provide excellent customer service to all parties encountered while on duty, including assistance with directions and general business information.
Maintain clear, accurate administrative logs at the front desk pertaining to people or property.
Control access for tenants, visitors, or vendors as required.
Record incident data for building and Titan Security management.
Perform other duties as assigned.