Customer Service Parts Coordinator

Ryder • Mount Pleasant, SC

5d • Onsite

About The Position

The Customer Service Parts Coordinator oversees parts ordering, receiving, cataloging, inventory, and reconciliation at a single location. The role also processes purchase orders and vendor payment requests, ensuring the correct parts are purchased from the correct vendors and that inventory levels support customer uptime. The position is based at Ryder’s shop in Mount Pleasant, Iowa, with hours of 7:30 a.m. to 4:30 p.m., Monday through Friday. It is an hourly position paid weekly, with a stated pay rate of $23.00 per hour.

The role may offer career progression to Operations Supervisor based on performance. Ryder describes its environment as fast-paced and inclusive, with a culture emphasizing respect, collaboration, innovation, and safety.

Requirements

• High school diploma or GED.
• Strong verbal and written communication skills.
• Detail-oriented, with excellent follow-up practices and accurate data entry.
• Ability to work independently and as a member of a team.
• Strong interpersonal skills.

Nice To Haves

• One or more years of experience in inventory and parts administration or clerical functions.
• Intermediate skills using Microsoft Word and Excel.
• Experience with automotive or heavy-duty truck parts.

Responsibilities

• Conduct physical inventory, order parts, and receive parts as the primary designee.
• Process purchase orders and supplier invoices.
• Ensure parts received are properly recorded into inventory.
• Oversee parts obsolescence.
• Ship warranty items and parts returns to vendors.
• Maintain parts room organization and cleanliness.
• Contribute to cost containment by overseeing and following effective parts processes and policies.
• Perform other duties as assigned.

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, and family and parental leave.
• Tax-advantaged 401(k) retirement savings plan with employer match.
• Discount on shares.
• Potential eligibility for an annual bonus, commission, and/or long-term incentive plan, depending on position level or type.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED