Customer Service & Loan Officer
About The Position
SC State Credit Union is hiring a Customer Service & Loan Officer to help members achieve their financial goals. The role provides member service and tailored financial solutions while building lasting relationships and supporting the financial well-being of the community. The officer assists members with financial needs, including processing loan applications, providing account information, resolving inquiries, and recommending suitable products and services. The role also handles member transactions, maintains accurate records, and ensures compliance with regulations, with an emphasis on prompt, accurate service and a positive, efficient work environment.
Requirements
- Customer service and lending experience is required.
- Strong communication and interpersonal skills.
- Ability to actively listen, empathize, and communicate effectively with members.
- Attention to detail when processing loan applications and maintaining records.
- Customer-centric mindset and passion for helping others.
- Flexibility and problem-solving skills.
- Willingness to learn and adapt in a fast-paced environment.
- Ability to work as a team player with a positive attitude.
Responsibilities
- Assist members with their financial needs.
- Process loan applications.
- Provide account information and resolve member inquiries.
- Engage with members to understand their financial goals and recommend appropriate products and services.
- Ensure compliance with regulations.
- Maintain accurate records.
- Handle member transactions promptly and accurately.
- Contribute to a positive and efficient work environment.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
