Part-Time Customer Service Gaming Associate

Knighted Ventures • Sacramento, CA

1d • $20 - $22 • Onsite

About The Position

Knighted is hiring a part-time Customer Service Gaming Associate in Sacramento, California. The role audits live casino table games and calls for strong mental math, memorization, attention to detail, and the ability to stay focused under pressure. Casino experience is not required; paid training is provided. Associates must maintain a state gaming license.

Training is scheduled Monday through Thursday, 12 p.m. to 6 p.m. Regular shifts are 12 p.m. to 5 p.m., four to five days per week, with Friday, Saturday, and Sunday availability required. The role offers 20–25-hour schedules and pays $20–$22 per hour. A $1,000 sign-on bonus is paid in installments: $250 at three months, $250 at six months, and $500 at 12 months.

Knighted describes itself as California’s number-one third-party gaming provider, serving card rooms across the state. The company has more than 1,000 employees and says 99% of its supervisors, managers, and trainers started in the Gaming Associate role. It is regulated by the California Gambling Control Commission. The position includes paid sick leave and community service opportunities. The company provides equal employment opportunities and will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act.

Requirements

• Must be at least 21 years old.
• Must be authorized to work in the United States.
• Must be proficient in addition, multiplication, division, and subtraction.
• Must pass a background check, credit check, and drug screen.
• Must be available to work Fridays, Saturdays, and Sundays.
• Must be able to sit or stand at a gaming table for 3–4 hours at a time.
• Must be able to use hands and fingers dexterously, including rotating wrists, grabbing, pulling, pushing, pinching, and tapping.
• Must be able to lift 5–10 pounds for chip management and bank reconciliation; requirements vary by location.
• Must be able to see, speak, and hear clearly during gameplay, with close, distance, color, peripheral, and depth perception.
• Must be comfortable communicating directly and giving corrections when needed.
• Must be able to stay focused and manage stress in fast-paced, high-pressure environments.

Nice To Haves

• Experience in tutoring, teaching, accounting, cashiering, or another numbers-heavy role may be relevant.
• Casino experience is not required.

Responsibilities

• Monitor live casino table games accurately and consistently.
• Correct dealers directly when a rule or procedure is broken.
• Use rapid mental math to calculate payouts and wagers and verify bets.
• Memorize rules, payout structures, and procedures for each certified game.
• Manage chips at the table, including stacking, sorting, and passing them.
• Reconcile table banks and chip inventory.
• Maintain accuracy under pressure while providing an excellent guest experience.
• Maintain a state gaming license.

Benefits

• Paid training.
• Paid sick leave.
• Community service opportunities.
• $1,000 sign-on bonus paid in installments at 3, 6, and 12 months.
• 20–25-hour schedules.
• Steady hours and long-term work.
• Opportunities to advance, with the company stating that 99% of its supervisors, managers, and trainers started as Gaming Associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed