Customer Service & Food Service (OPEN INTERVIEWS)

Stinker Stores, Inc.•Caldwell, ID

5d•Onsite

About The Position

Founded in 1936, Stinker is everyone’s first choice for work, convenience, food, family, and fun! Located across Idaho, Colorado, and Wyoming, Stinker is a family-owned, people-focused convenience leader. Led by our Skunktastik Mascot, Polecat Pete, Stinker’s purpose is to make our world a better place by being a bright spot in the lives we touch- one employee, one customer, and one community at a time. Plus, we don't take ourselves too seriously- come on, we have a skunk as a mascot! We look for opportunities to have fun each day and ensure we make decisions that put our people first. Positions we are hiring for: Customer Service Specialist Our Customer Service Specialist position is the first point of contact for the guests at Stinker stores. As the face of our stores, they answer questions, offer scent-sational recommendations, complete transactions, stock, and keep the store looking fresh. With their help, guests always feel welcome and leave with pep in their step. Food Service Specialist Our Food Service Specialist is focused on preparing our delicious Pete’s Eats within our retail store locations. We’re looking for someone that loves making food as much as we love eating it! The FSS will focus on maintaining the high standards of our food program, which we pride ourselves on being so much more than the ‘gas station burrito’. Focused on quality ingredients, this role will create food using the production lists of the store to ensure our customers always have something delicious to choose from when they visit.

Requirements

Must be at least 19 years of age or older
You don’t need to be an Olympic athlete, but you do need to be able to balance on a step stool or step ladder, lift up to 50 lbs., and work from floor to eye level.
Able to work in a cooler at an average temperature of 32 degrees Fahrenheit
HS Diploma or GED preferred.
Completion of our online Food Safety class within the first 90 days of employment

Nice To Haves

Solution focused thinking- You get 5 minutes to complain, and then we solve problems and kick tail!
Ability to learn new concepts and stay organized, maintaining a high level of attention to detail while multitasking (there are a lot of moving pieces and skunks headed in every direction!).
Effective time management, because in the retail environment, one minute it’s slow, the next there’s a bus full of customers lined up.
Prior food service experience is a plus.
Able to work in a cooler at an average temperature of 32 degrees (hey, at least it’s not Antarctica).

Responsibilities

Provide scent-sational customer service by creating a welcoming environment, assisting customers with their needs, and answering questions.
Cash out orders with precision, processing payments accurately when handling cash and credit transactions.
Keep the store smelling like roses by tidying up restrooms, cooler interiors and exteriors, parking lots, fuel islands, equipment, food service areas, shelves, and storage.
Ensure that the parking lot and interior floors remain free of debris and spills.
Stay ahead of the stink by adhering to the Safety Manual and promptly reporting any incidents, using appropriate safety signage when needed.
Keep merchandise front and center by stocking, facing, and maintaining accurate pricing.
Provide scent-sational customer service by creating a welcoming environment.
Prioritize food safety by adhering to proper food preparation guidelines, monitor food time/temperature standards and follow required label and time processes- no skunky business, just proper storage and handling.
Be a clean freak, in a good way! Ensure that all equipment cleaning and sanitation schedules are being adhered to and tracked.
Make food, obviously. You’ll learn the full Pete’s Eats menu and work with Store Leadership to ensure the store offerings match what customers are buying using store production lists.
Ensure proper rotation of product through the cold case and hot case.

Benefits

Competitive Pay with merit-based raises.
Extra $0.50/hour paid to all team members working from 10pm-6am
Access to the DailyPay app
6 paid holidays a year, and if you do work on a holiday, you get time and half
Paid Time Off (PTO) that grows with your tenure
Referral Rewards
Health Benefits, including medical, dental, vision, and options for a Flexible Spending Account (FSA) for medical and dependent care expenses, as well as accident coverage and optional life insurance.
401(k) with a skunktastic 25% discretionary company match
Employee Assistance Program (EAP)
Great discounts for employees