CUSTOMER SERVICE COUNTER
Von Maur/Dry Goods•Kentwood, MI
•Onsite
About The Position
As a Customer Service Counter Associate, you help keep the store connected as a reliable source of information and support. In this fast-paced department, you will contribute to several areas of store services. You will provide a friendly, helpful customer experience while assisting with telephone inquiries, customer charge accounts, purchase and online-order preparation, and cash work. The position requires on-site availability for day, evening, and weekend shifts.
Requirements
- Be available to work on-site for day, evening, and weekend shifts.
Responsibilities
- Greet customers sincerely, be friendly, and thank every customer.
- Answer a multi-line telephone, assist customers, or direct them to the appropriate area.
- Provide customer charge account services, including opening accounts, accepting payments, and answering questions.
- Prepare, box, and wrap customer purchases and online orders for shipment.
- Calculate service counter and store cash work and prepare bank deposits.
- Maintain a clean and organized department.
Benefits
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- No extended holiday hours
- Promote-from-within philosophy and career opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
