CUSTOMER SERVICE COUNTER
Von Maur/Dry Goods•Fargo, ND
•Onsite
About The Position
As a Customer Service Counter Associate, you help keep the store connected by providing information and support across several store-service areas. You greet customers sincerely, provide friendly assistance, answer and direct calls, support customer charge accounts, prepare purchases and online orders for shipment, handle cash work and bank deposits, and maintain an organized department. The role requires on-site availability for day, evening, and weekend shifts.
Requirements
- Be available to work on-site for day, evening, and weekend shifts.
Responsibilities
- Greet customers sincerely, provide friendly service, and thank every customer.
- Answer a multi-line telephone, assist customers, or direct callers to the appropriate area.
- Provide customer charge account services, including opening accounts, accepting payments, and answering questions.
- Prepare, box, and wrap customer purchases and online orders for shipment.
- Calculate service counter and store cash work and prepare bank deposits.
- Maintain a clean and organized department.
Benefits
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- No extended holiday hours
- Promote-from-within philosophy and career opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
