CUSTOMER SERVICE COUNTER - NORTH POINT MALL
Von Maur/Dry Goods•Alpharetta, GA
•Onsite
About The Position
The Customer Service Counter Associate keeps the store connected by providing customers with information and support across several store services. The role involves delivering a welcoming customer experience, handling telephone inquiries, providing charge account services, preparing purchases and online orders for shipment, and completing cash and deposit work. The associate maintains a clean, organized department and must be available to work on-site day, evening, and weekend shifts.
Requirements
- Be available to work on-site day, evening, and weekend shifts.
Responsibilities
- Greet customers sincerely, be friendly, and thank every customer.
- Answer a multi-line telephone, assist callers, or direct them to the appropriate area.
- Provide customer charge account services, including opening accounts, accepting payments, and answering questions.
- Prepare, box, and wrap customer purchases and online orders for shipment.
- Calculate service counter and store cash work and prepare bank deposits.
- Maintain a clean and organized department.
Benefits
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- No extended holiday hours
- Promote-from-within philosophy and career opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
