CUSTOMER SERVICE COUNTER - CHARLESTOWNE MALL

Von Maur/Dry Goods•St. Charles, IL
•$16 - $18•Onsite

About The Position

As a Customer Service Counter Associate, you help keep the store connected by providing customers with information and support. This fast-paced role impacts several areas of store services and focuses on delivering a positive customer experience. The position is on-site and includes day, evening, and weekend shifts.

Requirements

  • Be available to work on-site day, evening, and weekend shifts.

Responsibilities

  • Greet customers sincerely, provide friendly service, and thank every customer.
  • Answer a multi-line telephone, assist customers, or direct them to the appropriate area.
  • Provide customer charge account services, including opening accounts, accepting payments, and answering questions.
  • Prepare, box, and wrap customer purchases and online orders for shipment.
  • Calculate service counter and store cash work and prepare bank deposits.
  • Maintain a clean and organized department.

Benefits

  • Competitive wages
  • Generous merchandise discount
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Term life insurance
  • Flexible spending account
  • 401(k) retirement plan
  • No extended holiday hours
  • Promotion-from-within opportunities
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