Customer Service Coordinator
RITE RUG CO•Manassas, VA
•$46,000 - $52,000
About The Position
Rite Rug is hiring a Customer Service Coordinator to coordinate customer service activities and help ensure customer satisfaction. The role is based in Manassas, Virginia, and offers an annual salary of $46,000 to $52,000, based on experience.
Requirements
- High school diploma or equivalent.
- Demonstrated proficient computer experience in Microsoft Office.
- Ability to multitask and prioritize required duties.
- Effective oral and written communication skills.
- Ability to work independently and solve problems.
- Excellent customer service skills.
- Ability to handle a high-volume call environment.
Responsibilities
- Research and resolve disputes.
- Enter order information.
- Process and schedule work orders.
- Enter installer pay information and back charges.
- Job cost invoices.
- Post payments.
- Respond to customer service issues.
- Answer incoming telephone calls.
- Maintain files.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
