Customer Service Coordinator

RITE RUG CO • Virginia Beach, VA

76d • $40,000 - $45,000

About The Position

Rite Rug is seeking a Customer Service Coordinator to coordinate customer service activities and help ensure customer satisfaction. The position is based in Virginia Beach, Virginia, and pays $40,000 to $45,000 per year, with salary based on experience.

Requirements

• High school diploma or equivalent.
• Proficient computer experience in Microsoft Office.
• Ability to multitask and prioritize duties.
• Effective oral and written communication skills.
• Ability to work independently and problem solve.
• Excellent customer service skills.
• Ability to handle a high-volume call environment.

Responsibilities

• Research and resolve disputes.
• Enter order information.
• Process and schedule work orders.
• Enter installer pay information and back charges.
• Job cost invoices.
• Post payments.
• Respond to customer service issues.
• Answer incoming telephone calls.
• Maintain files.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED