Customer Service Coordinator
Join the IBP Team•Cherry Hill, NJ
•Onsite
About The Position
As a Customer Service Coordinator at Storm Master Gutter, you will play a crucial role in ensuring our customers receive outstanding service and support. You will be the primary point of contact for customers, addressing inquiries, resolving issues, and helping to create a positive customer experience.
Requirements
- 1-2 years of customer service experience.
- Basic proficiency in Microsoft Office applications.
- Excellent verbal and written communication skills.
- Strong data entry skills with attention to detail.
Responsibilities
- Demonstrate excellent communication and interpersonal skills.
- Handle inbound and outbound calls.
- Enter call notes into the system accurately.
- Perform data entry tasks.
- Send emails, scan documents, and assist with building web portals.
Benefits
- Competitive hourly wage
- Medical, dental, and vision coverage
- Company-paid life insurance
- Longevity Stock Program
- IBP Foundation Scholarship opportunities
- Paid vacation and holidays
- Employee Financial Assistance Program
- Opportunities for growth and advancement.
- 401(K) (Pre-Tax and Post-Tax)
- Roth 401(k) with company matching
- Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
