Customer Service Coordinator
About The Position
As a Customer Service Coordinator at Storm Master Gutter, you will play a crucial role in ensuring our customers receive outstanding service and support. You will be the primary point of contact for customers, addressing inquiries, resolving issues, and facilitating a positive customer experience. Storm Master Gutters is part of the Installed Building Products (IBP) family of companies. Honesty, integrity, friendly service, and clear communication are fundamental to who we are. We have been specializing in rain gutters for more than 40 years. Storm Master Gutters' seamless rain gutters and leaf guard protection help ensure that rainwater flows properly, protecting your home and landscape from costly water damage. Explore your next career opportunity and become part of the Storm Master Gutters team. Join Storm Master Gutters today!
Requirements
- 1-2 years of customer service experience
- Basic skills in Microsoft Office products
- Excellent verbal and written communication skills
- Excellent data entry skills
Nice To Haves
- Excellent communication and interpersonal skills
Responsibilities
- Inbound and Outbound calls
- Entering call notes into the system
- Data Entry
- Sending Emails, scanning documents, building web portals
Benefits
- Competitive hourly wage
- Medical, dental, and vision coverage
- Company-paid life insurance
- Longevity Stock Program
- IBP Foundation
- Scholarship opportunities
- Paid vacation and holidays
- Employee Financial Assistance Program
- Opportunities for growth and advancement.
- 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching
- Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
