Customer Service Coordinator

RiteRug • Virginia Beach, VA

76d • $40,000 - $45,000

About The Position

Rite Rug is seeking a Customer Service Coordinator to coordinate customer service activities and help ensure customer satisfaction. The position is located in Virginia Beach, Virginia, and offers an annual salary of $40,000 to $45,000 based on experience.

Requirements

• Have earned a minimum of a high school diploma or equivalent.
• Possess and demonstrate proficient computer experience in Microsoft Office.
• Be able to multitask and prioritize required duties.
• Exhibit effective oral and written communication skills.
• Be able to work independently and solve problems.
• Exhibit excellent customer service skills.
• Possess the ability to handle a high-volume call environment.

Responsibilities

• Research and resolve disputes.
• Enter order information.
• Process and schedule work orders.
• Enter installer pay information and back charges.
• Job cost invoices.
• Post payments.
• Respond to customer service issues.
• Answer incoming telephone calls.
• Maintain files.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED