Customer Service/Collections - Commercial
Caine & Weiner•Los Angeles, CA
•$20 - $22•Onsite
About The Position
Caine & Weiner is one of the oldest agencies in the US, established in 1930. We enhance cash flow for the global business community through the creative and effective utilization of accounts receivable management systems and innovative solutions. 20% of the Fortune 500 companies use our services. This is an onsite call center environment with most of your shift being on the phone negotiating payments. You will be responsible for taking inbound and making outbound calls on behalf of our clients, ultimately attempting to collect. The more you collect, the more you earn!
Requirements
- Customer service
- Strong communication
- Data entry
- Microsoft Office: Excel, Word, Outlook
- Telephone/Dialer
- First/Third-Party Agency
- CUBS
- FDCPA knowledge
Responsibilities
- Manage a portfolio of accounts
- Handle inbound and outbound calls according to company policies and procedures
- Negotiate payments, settlements, and payment programs according to company guidelines
- Meet department call and collection goals
- Enter results into collection system using keyboard/computer, skip tracing
- Adhere to compliance standards and practices
Benefits
- Commission is paid out 2 times a month
- Paid training
- Flexible schedules
- Personal desk/workspace
- Medical, dental, vision insurance, PTO, Sick time and 401k
- Opportunities to grow
- Bilingual pay incentive – English/Spanish
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
