Customer Service/Collections

Mid-Atlantic Finance Company • Clearwater, FL

4d • Onsite

About The Position

MidAtlantic Finance is seeking motivated customer service and call center representatives for its fast-paced Corporate HQ in Clearwater, FL. While call center/collections experience is preferred, it is not required as proper training will be provided. Bilingual Spanish/English is also preferred but not required. The role involves speaking with customers via inbound/outbound phone calls, accepting payments, negotiating with consumers to resolve accounts, and performing account maintenance with accurate documentation.

Requirements

• Motivated
• Self-motivated
• Upbeat demeanor
• Enjoy working within an energetic team environment

Nice To Haves

• Call Center/Collections experience
• Bilingual Spanish/English

Responsibilities

• Speak with customers via inbound/outbound phone calls daily while maintaining a positive attitude and professional demeanor
• Accept payments, and negotiate with consumers to resolve accounts
• Perform account maintenance and accurately document all customer activity.

Benefits

• Weekly pay, Fridays
• Monthly incentive program
• 401(K) Retirement Plan with Employer match
• Medical/Dental/Vision insurance
• Employer paid Life insurance
• Great schedule for work/life balance
• Paid Time Off (PTO) accrues from date of hire
• Team events like Games, Contest, Office Fun
• Advancement opportunities – we promote from within
• Referral bonus
• $500 Signing BONUS!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed