Customer Service Clerk

Albertsons • Fairbanks, AK

10d

About The Position

As a Customer Service Clerk, you provide high-quality customer service in accordance with company standards and policies. The role includes operating electronic scanning cash registers, receiving payments, honoring discounts and coupons, helping customers with Loyalty Program questions or sign-ups, and bagging items. You also operate machines for money orders, lottery tickets, and wire transfers; process returns; sell gift cards and lottery tickets; and handle other transactions as needed. You maintain the cleanliness of the Customer Service Desk and front area, replenish display stock, and follow the uniform and grooming policy.

Requirements

• Prior customer service skills or related experience.
• Ability to operate electronic scanning cash registers and machines for counting money, wire transfer processing, and lottery transactions.
• Ability to handle stressful and complex situations calmly and professionally.
• Ability to understand and follow instructions and communicate effectively with customers and team members.
• Ability to multitask in a fast-paced environment and maintain a clean, organized work area.
• Ability to work independently and as part of a large team.
• Ability to provide regular and predictable attendance and comply with workplace conduct standards.

Responsibilities

• Provide customer service in accordance with company standards and policies.
• Operate electronic scanning cash registers and receive payment for purchases.
• Honor discounts and coupons, assist with Loyalty Program questions and sign-ups, and bag items.
• Operate machines to sell money orders and lottery tickets and process wire transfers.
• Process customer returns and sell gift cards and lottery tickets.
• Handle other customer transactions as needed.
• Maintain cleanliness of the Customer Service Desk and front area of the store.
• Replace stock in display areas.
• Follow the uniform and grooming policy.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through the company's partnership with Stream.
• Flexible work schedules.
• Associate discounts.
• Training, career growth, and development.
• Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
• Vacation and paid time off.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed