Coral Gables West- Customer Service

MILAMS MARKETS•Miami, FL
•$18 - $21•Onsite

About The Position

The Customer Service Clerk supports the front-end experience at Milam’s Markets Coral Gables (West), serving customers and helping ensure smooth store transactions. The role includes processing payments, handling money orders and lottery transactions according to store policy, accurately weighing and scanning products, preparing beverages as needed, keeping the register area organized, and responding professionally to customer concerns. The position works in a dynamic retail environment and requires standing throughout the shift.

Requirements

  • Positive attitude and strong work ethic.
  • Customer-first mindset.
  • Ability to stand for extended periods and lift, move, and carry products throughout the shift.
  • Comfort working in a fast-paced environment.
  • Reliability and ability to work as part of a team.
  • Strong customer service and communication skills.
  • Attention to detail and accuracy with transactions.
  • Ability to perform basic math and follow procedures.

Nice To Haves

  • Retail or grocery experience.

Responsibilities

  • Provide friendly and efficient service at the front counter.
  • Process transactions accurately, including cash and card payments.
  • Handle money orders and lottery transactions in accordance with store policy.
  • Weigh and scan products accurately.
  • Brew coffee and prepare beverages as needed.
  • Maintain a clean and organized register area.
  • Resolve customer concerns professionally and involve management when needed.
  • Support overall front-end operations.

Benefits

  • Flexible scheduling
  • Employee discount
  • 401(k) plan with company match
  • Paid training
  • Opportunities to grow within the company
  • Team-oriented environment built on appreciation and respect
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