Customer Service Clerk

R+L Carriers•Lexington, KY

30d•Onsite

About The Position

Customer Service Clerk, Starting at $18.76 hr Full-Time, Monday - Friday, Various Shifts. Earn 1 week of vacation after 90 days of employment. Come and experience the difference with R+L Carriers. R+L Carriers has immediate need for a Full Time Customer Service Representative in our Georgetown, KY Service Center office. The Customer Service Representative is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. The Customer Service Representative must use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives.

Requirements

Ability to work independently with minimal direction and supervision
ability to effectively manage fast paced environment, with multi-tasking skills
Exhibit accuracy and attention to detail
Ability to maintain highest level of confidentiality
Ability to communicate both verbal and written clearly and professionally
Ability to work with in a team environment
Highly dependable, flexible and willingness to accommodate the work environment
Ability to adapt to fast pace changing conditions

Responsibilities

Display professional phone etiquette
Data Processing- Entry-level skills
Organization Skills and practices
Proficient time management
Filing, Copy-Fax Machine
Computer knowledgeable- Internet basic, computer security practices, touch typing
Learning and working with company computer related applications, tools, and programs.
Must type a minimum of 25 words per minute
Process confidential materials and information professionally at all times
Display high energy, enthusiasm, optimism and positive attitudes