Customer Service Call Center

R+L Carriers•Phoenix, AZ
•Onsite

About The Position

R+L Carriers is seeking highly organized, detail-oriented Call Center Clerks for its Phoenix, Arizona Service Center office. The selected candidate will provide a variety of administrative support functions in a professional and timely manner. The position is full-time, Monday through Friday, with hours of 8:30 a.m. to 6:00 p.m., and starts at $18 per hour. Paid time off is available after the first 90 calendar days of employment.

Requirements

  • Type at least 25 words per minute.
  • Work independently with minimal direction and supervision.
  • Effectively manage a fast-paced environment and multitask.
  • Demonstrate accuracy and attention to detail.
  • Maintain the highest level of confidentiality.
  • Communicate clearly and professionally, both verbally and in writing.
  • Work in a team environment.
  • Be dependable, flexible, and willing to accommodate the work environment.
  • Adapt to fast-paced, changing conditions.

Nice To Haves

  • Bilingual ability is preferred.

Responsibilities

  • Display professional phone etiquette.
  • Perform data processing and entry-level data-entry tasks.
  • Apply organizational skills and practices and manage time effectively.
  • File documents and use copy and fax machines.
  • Use computers for internet basics and computer security practices, and perform touch typing.
  • Learn and work with company computer applications, tools, and programs.
  • Process confidential materials and information professionally.
  • Maintain high energy, enthusiasm, optimism, and a positive attitude.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) retirement plan with company matching contributions.
  • Paid vacation and holidays.
  • Vacation lodging at the company's employee resorts in Daytona Beach, Florida; Big Bear Lake, California; Pigeon Forge, Tennessee; and Ocean Isle Beach, North Carolina.
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