Customer Service Call Center

R+L Carriers•Phoenix, AZ
•Onsite

About The Position

R+L Carriers is seeking highly organized, detail-oriented Call Center Clerks for its Phoenix, Arizona Service Center office. The role provides administrative support to the Owner and Executive Leadership Team in a professional and timely manner. The position is full-time, Monday through Friday, from 8:30 a.m. to 6:00 p.m., with a starting wage of $18 per hour. Paid time off is available after the first 90 calendar days of employment.

Requirements

  • Ability to work independently with minimal direction and supervision.
  • Ability to effectively manage a fast-paced environment and multitask.
  • Accuracy and attention to detail.
  • Ability to maintain the highest level of confidentiality.
  • Clear, professional verbal and written communication skills.
  • Ability to work in a team environment.
  • Dependability, flexibility, and willingness to accommodate the work environment.
  • Ability to adapt to rapidly changing conditions.
  • Minimum typing speed of 25 words per minute.

Nice To Haves

  • Bilingual ability.

Responsibilities

  • Display professional phone etiquette.
  • Perform entry-level data processing and data entry.
  • Use organization skills and practices, and manage time proficiently.
  • Perform filing and use copy and fax machines.
  • Use computers for internet basics, computer security practices, and touch typing.
  • Learn and work with company computer applications, tools, and programs.
  • Type at least 25 words per minute.
  • Process confidential materials and information professionally at all times.
  • Display high energy, enthusiasm, optimism, and a positive attitude.
  • Provide executive administrative support to the Owner and Executive Leadership Team.

Benefits

  • Paid time off available after the first 90 calendar days of employment.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) retirement plan with company matching contributions.
  • Paid vacation.
  • Paid holidays.
  • Vacation lodging at the company’s employee resorts in Daytona Beach, Florida; Big Bear Lake, California; Pigeon Forge, Tennessee; and Ocean Isle Beach, North Carolina.
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