Customer Service Associate-Oasis Stop 'N Go

Oasis Stop N Go•Jerome, ID
•$14 - $15

About The Position

The Customer Service Associate is an important member of the Oasis Stop ‘N Go team and serves as the face of the store, with a focus on providing superior customer experiences. The role involves a busy shift with varied customer service, sales, food and beverage preparation, stocking, cleaning, delivery, and paperwork tasks. The company describes the position as offering career opportunities, including advancement into store, district, and corporate roles.

Requirements

  • Must be at least 19 years old to sell alcohol.
  • Service orientation and actively seeking ways to help people.
  • Strong oral and written communication skills.
  • Ability to follow directions and remain calm under pressure.
  • Ability to operate a Passport cash register and count change for customers.
  • Physically able to stand during the entire work shift.
  • Ability to frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.

Nice To Haves

  • Preferred convenience store or grocery store cashier experience.

Responsibilities

  • Provide fast, efficient, and friendly customer service; greet and thank customers and resolve concerns.
  • Report to work on time.
  • Enter all sales in the Passport at the time of sale.
  • Brew coffee and prepare and stock other dispensed beverages and supplies.
  • Maintain cleanliness of the interior building, including restrooms.
  • Check in vendor deliveries and verify that all invoiced products are received.
  • Complete and submit daily paperwork.
  • Restock, face, and clean shelves and coolers, and verify that no out-of-date merchandise is present.
  • Maintain the cleanliness of the exterior building, fuel pumps, and parking lot.
  • Prepare and stock fast food items and learn hot and cold requirements.
  • Attend store team meetings and contribute concerns and ideas.
  • Be flexible with changes, including possible rotating or exchanged shifts and extra hours in emergencies.
  • Know and follow company policies.
  • Follow safety and security guidelines in the safety manual and report incidents to the store manager immediately.
  • Treat customers, co-workers, and vendors with respect and maintain a positive attitude.
  • Perform other similar or related duties as assigned.
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