Customer Service Associate-Oasis Stop 'N Go

Oasis Stop N Go•Hailey, ID
•$19 - $19

About The Position

The Customer Service Associate is a contributing team member and the customer-facing representative of Oasis Stop ‘N Go. The role is fast-paced and involves a variety of store tasks, with a priority on providing superior customer experiences. The company describes the position as an opportunity for career growth, noting that employees who began in store roles have advanced into positions including Assistant Manager, Store Manager, District Manager, and director-level roles.

Requirements

  • Must be at least 19 years old to sell alcohol.
  • Service orientation and actively looking for ways to help people.
  • Strong oral and written communication skills.
  • Ability to follow directions and remain calm under pressure.
  • Must be physically fit and able to stand throughout the entire work shift.
  • Ability to operate a Passport cash register and count change for customers.
  • Occasionally lift or move up to 50 pounds and frequently lift or move up to 25 pounds.

Nice To Haves

  • Preferred experience as a cashier in a convenience store or grocery store.

Responsibilities

  • Provide fast, efficient, and friendly customer service; greet and thank customers and resolve customer concerns.
  • Report to work on time.
  • Enter all sales in the Passport at the time of sale.
  • Brew coffee and prepare and stock other dispensed beverages and supplies.
  • Maintain cleanliness of the interior building, including restrooms.
  • Check in vendor deliveries and verify that all invoiced products are received.
  • Complete and submit daily paperwork.
  • Restock, face, and clean shelves and coolers, and verify that no merchandise is out of date.
  • Maintain the cleanliness of the exterior building, fuel pumps, and parking lot.
  • Prepare and stock fast-food items and learn hot and cold requirements.
  • Attend store team meetings and contribute concerns and ideas.
  • Be flexible with changes, including possible rotating or exchanged shifts and extra hours in emergencies.
  • Know and follow company policies.
  • Follow safety and security guidelines in the safety manual and immediately report incidents to the store manager.
  • Treat customers, co-workers, and vendors with consideration.
  • Maintain a positive attitude.
  • Perform other similar or related duties as assigned.
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