Customer Service Associate - Temporary

Walgreens•Tulsa, OK

1d•$15 - $19

About The Position

The Customer Service Associate delivers a distinctive, delightful customer experience and registers sales at an assigned cash register, providing courteous, fair, friendly, and efficient checkout service. The role helps customers and patients by greeting them, offering assistance with products and services, resolving issues, and answering questions. Responsibilities include operating the register and handling payments, returns, refunds, exchanges, and related transactions; recommending products; keeping merchandise counters and shelves clean, stocked, priced, and well merchandised; maintaining displays and inventory; and following asset protection procedures and applicable laws for regulated products. The associate also supports food handling and stock rotation, photo services, web pickup orders, and the clean and orderly appearance of the store. They use store systems and equipment, follow company policies, maintain respectful coworker relationships, complete assigned tasks, and attend required training.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
Demonstrate and share customer service best practices and Walgreens service traits with team members.
Provide courteous, friendly, fast, and efficient service and recommend products, trade-up items, and companion items.
Register purchases, collect payments, provide change, and process voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory, maintain records, check in merchandise, and price items.
Follow company asset protection procedures to identify and minimize profit loss.
Ensure compliance with state and local laws regarding regulated products, including alcoholic beverages and tobacco.
Construct and maintain promotional, seasonal, and other displays; complete resets and revisions as directed.
Separate food items and place products according to policy; assist with stock rotation using the first-in, first-out method and restock outs.
Use store systems and equipment.
Provide photo-area customer service, including digital passport photos, poster printing, use of the creative machine, and promotional photo product recommendations.
Monitor and fill web pickup orders and deliver them to customers when they arrive at the store.
Help maintain a clean, neat, orderly store interior and exterior.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training and complete PPLs requested by the manager or assigned by corporate.