Customer Service Associate - New Richmond, WI - (Part-Time)

Store Location•New Richmond, WI
•Onsite

About The Position

The Customer Service Associate is responsible for processing fast, friendly, and accurate point-of-sale transactions and providing Goodwill customers with a positive experience. The role also involves stocking and maintaining merchandising standards on the sales floor while helping keep the environment clean and safe. The associate promotes and adheres to the Goodwill-Easter Seals mission and values. In a typical day, the associate creates a welcoming atmosphere and delivers a high level of customer service throughout the store, follows policies and procedures and carries out directives in a timely manner, supports a work environment where program participants can train and develop toward their goals, and contributes to a safe and welcoming environment for employees and customers. This is a part-time position in New Richmond, Wisconsin, with a typical schedule of up to 20 hours per week. The stated pay range is $14.55–$20.01 per hour. Goodwill-Easter Seals Minnesota is a nonprofit whose store proceeds support programs for job seekers. The organization states that it is an Equal Opportunity Employer.

Requirements

  • Ability to communicate effectively with supervisors, employees, and customers.
  • Ability to work independently and coordinate multiple projects simultaneously.
  • Strong organizational skills and ability to prioritize.
  • Strong decision-making skills.
  • Strong attention to detail.
  • Ability and desire to provide excellent customer service.
  • Ability to interact with a diverse population in a human-services setting.
  • High initiative and self-motivation.
  • Perseverance and commitment to completing the job.
  • Knowledge or expertise in working with people experiencing disadvantages, disabilities, or barriers.
  • 0–3 years of relevant experience.
  • High school diploma or equivalent preferred.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Process fast, friendly, and accurate transactions at the point of sale.
  • Provide a welcoming atmosphere and a high level of customer service throughout the store.
  • Stock and maintain merchandising standards on the sales floor.
  • Help maintain a clean and safe environment.
  • Follow policies and procedures and execute directives in a timely manner.
  • Provide a work environment that trains and develops program participants as they work toward their goals.
  • Contribute to a safe, welcoming environment for employees and customers.
  • Promote and adhere to the Goodwill-Easter Seals mission and values.

Benefits

  • Flexible hours.
  • Paid time off (PTO) program.
  • Medical, dental, and vision plans.
  • Employer-paid life insurance.
  • 401(k) plan with employer match.
  • Employee discount.
  • No overnight or late closing shifts and limited holiday hours.
  • Career development and advancement opportunities.
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