Customer Service Associate - Temporary

Walgreens•Ellenton, FL

16h•$15 - $19

About The Position

The Customer Service Associate models and delivers a distinctive, positive customer experience while registering sales and providing courteous, fair, friendly, and efficient checkout service. The role supports store operations, merchandising, customer service in the photo area, online order pickup, and general store maintenance. It also requires compliance with company policies and applicable state and local laws, and completion of assigned training and other tasks.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment preferred.
Prior work experience with Walgreens preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve customer issues, and answer questions.
Model and share customer service best practices and Walgreens service traits with team members.
Provide courteous, friendly, fast, and efficient service; recommend items, trade-up items, and companion items.
Operate an assigned cash register; collect cash and distribute change; process voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records; check in and price merchandise as directed.
Follow company asset protection procedures to identify and minimize profit loss.
Ensure compliance with state and local laws regarding regulated products, including alcoholic beverages and tobacco products.
Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Assist with food separation and product placement according to policies and procedures; rotate consumable stock using first in, first out and restock outs.
Maintain working knowledge of store systems and equipment.
Provide photo-area customer service, including digital passport photos, poster printing, use of the creative machine, and promotional photo-product suggestions.
Monitor web pickup orders in Picture Care Plus, pick items, and deliver orders to customers when they arrive at the store.
Assist with interior and exterior maintenance to keep the store clean, neat, orderly, and presentable.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training and complete PPLs requested by the manager or assigned by corporate.