Customer Service Associate - Temporary

Walgreens•Nampa, ID

10d•Onsite

About The Position

The Customer Service Associate delivers a distinctive customer experience by greeting customers, offering assistance, resolving issues, answering questions, and providing courteous, friendly, fast, and efficient checkout service. The associate registers sales, handles cash and change, and processes voids, returns, rain checks, refunds, and exchanges. The role also supports store operations, including merchandising, inventory, pricing, displays, resets, stock rotation, asset protection, and compliance with laws governing regulated products. The associate may serve customers in the photo area, fulfill web pickup orders, and help maintain a clean and orderly store. The position requires completing assigned training and maintaining respectful relationships with coworkers. This is a temporary role with a flexible schedule that may include evenings and weekends.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve customer issues, and answer questions.
Provide courteous, friendly, fast, and efficient checkout service.
Recommend products, trade-up items, and companion items to customers.
Register purchases; collect cash and distribute change; process voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as directed.
Follow asset protection procedures and comply with state and local laws regarding regulated products.
Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Separate food items and place products according to store policies and procedures.
Rotate consumable stock using the first-in, first-out method and restock outs.
Use store systems and equipment.
Provide photo-area customer service, including digital passport photos, poster printing, creative machine services, and suggestive selling of promotional photo products.
Monitor and fulfill web pickup orders and deliver orders to customers when they arrive at the store.
Assist with interior and exterior maintenance to keep the store clean, neat, orderly, and presentable.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training and complete requested or assigned PPLs.