Customer Service Associate - BALL RD. - Blaine, MN - (Part-Time)

Goodwill-Easter Seals Minnesota•Lino Lakes, MN
•$15 - $20•Onsite

About The Position

The Customer Service Associate is responsible for providing fast, friendly, and accurate point-of-sale transactions and a positive customer experience. The role also stocks and maintains merchandising standards on the sales floor while helping keep the store clean and safe. The associate promotes and adheres to Goodwill-Easter Seals Minnesota’s mission and values. The position supports a welcoming atmosphere throughout the store, follows policies and procedures, and carries out directives in a timely manner. It also helps provide a work environment where program participants can train and develop toward their goals, and contributes to a safe environment for employees and customers. This is a part-time role with a typical schedule of up to 20 hours per week. The pay range is $14.55–$20.01 per hour. Goodwill-Easter Seals Minnesota notes that retail locations have no overnight or late closing shifts, limited holiday hours, and are closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day.

Requirements

  • Ability to effectively communicate with supervisors, employees, and customers.
  • Ability to work independently and coordinate multiple projects simultaneously.
  • Excellent organizational skills and ability to prioritize.
  • Excellent decision-making skills.
  • Strong attention to detail.
  • Ability and desire to provide excellent customer service.
  • Ability to interact with a diverse population in a human-services setting.
  • High level of initiative and self-motivation.
  • Perseverance and commitment to getting the job done.
  • Knowledge or expertise working with people experiencing disadvantages and/or disabilities and barriers.
  • 0–3 years of relevant experience.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Provide fast, friendly, and accurate transactions at the point of sale.
  • Create a high level of customer service and ensure customers experience a welcoming atmosphere.
  • Stock and maintain merchandising standards on the sales floor.
  • Maintain a clean and safe store environment.
  • Follow policies and procedures and execute directives in a timely manner.
  • Provide a work environment to train and develop program participants as they work toward their goals.
  • Help contribute to a safe, welcoming environment for employees and customers.
  • Promote and adhere to Goodwill-Easter Seals Minnesota’s mission and values.

Benefits

  • Competitive pay
  • Flexible hours
  • Generous paid time off (PTO) program
  • Medical plans
  • Dental plans
  • Vision plans
  • Employer-paid life insurance
  • 401(k) plan with employer match
  • Employee discount
  • Career development and advancement opportunities
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