Customer Service Associate - Hopkins, MN - (Part-Time)
About The Position
The Customer Service Associate is responsible for providing fast, friendly, and accurate transactions at the point of sale and a positive experience for Goodwill customers. The role also involves stocking merchandise, maintaining sales-floor standards, and keeping the environment clean and safe. The associate promotes and adheres to Goodwill-Easter Seals’ mission and values. In a typical day, the associate creates a welcoming atmosphere and a high level of customer service throughout the store, follows policies and procedures, and carries out directives in a timely manner. The role also helps provide a work environment where program participants can train and develop toward their goals, and contributes to a safe and welcoming environment for employees and customers.
Requirements
- Ability to communicate effectively with supervisors, employees, and customers.
- Ability to work independently and coordinate multiple projects simultaneously.
- Strong organizational skills and ability to prioritize.
- Excellent decision-making skills.
- Strong attention to detail.
- Ability and desire to provide excellent customer service.
- Ability to interact with a diverse population in a human-services setting.
- High level of initiative and self-motivation.
- Perseverance and commitment to completing work.
- Knowledge or expertise in working with people experiencing disadvantages, disabilities, or barriers.
- 0–3 years of relevant experience.
Nice To Haves
- High school diploma or equivalent preferred.
Responsibilities
- Provide fast, friendly, and accurate transactions at the point of sale.
- Create a welcoming atmosphere and deliver a high level of customer service throughout the store.
- Stock merchandise and maintain merchandising standards on the sales floor.
- Maintain a clean and safe environment.
- Follow policies and procedures and execute directives in a timely manner.
- Help provide a work environment that trains and develops program participants as they pursue their goals.
- Contribute to a safe, welcoming environment for employees and customers.
- Promote and adhere to Goodwill-Easter Seals’ mission and values.
Benefits
- Competitive pay
- Flexible hours
- Generous paid time off program
- Competitive medical, dental, and vision plans
- Employer-paid life insurance
- 401(k) plan with employer match
- Employee discount
- Career development and advancement opportunities
- No overnight or late closing shifts and limited holiday hours
- Retail locations are closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
