Customer Service Associate - Temporary

Walgreens•Marshall, TX

1d•Onsite

About The Position

Models and delivers a distinctive, delightful customer experience while registering sales at an assigned cash register and providing courteous, fair, friendly, and efficient checkout service. The associate supports customers throughout the store, maintains merchandise and displays, performs photo-area and web-pickup tasks, and helps keep the store clean, orderly, and compliant with company policies and applicable laws. The role also includes required training and completion of assigned learning activities.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve customer issues, and answer questions.
Model and share customer-service best practices, including courteous interpersonal habits and proactive assistance until customers are satisfied.
Provide courteous, friendly, fast, and efficient service; recommend items, trade-up products, and companion items.
Operate an assigned cash register; collect cash and distribute change; process voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as required or directed by the store manager or shift leader.
Follow company asset-protection procedures to identify and minimize profit loss.
Ensure compliance with state and local laws regarding regulated products, such as alcoholic beverages and tobacco products.
Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Assist with separating food items and placing products according to policies and procedures.
Rotate consumable stock using the first-in, first-out method and restock outs.
Use store systems and equipment; provide photo-area customer service, including digital passport photos, poster printing, creative-machine services, and promotional photo-product suggestions.
Monitor Picture Care Plus web-pickup orders, pick items, and deliver orders to customers when they arrive at the store.
Assist with interior and exterior maintenance to ensure the store is clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training and complete PPLs requested by the manager or assigned by corporate.