Customer Service Associate

Wawa • Philadelphia, PA

1d

About The Position

As a Customer Service Associate (CSA), you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving customers. You help ensure customers’ needs are met quickly and courteously, prepare food and beverages, operate the cash register, keep merchandise stocked, and maintain a clean and safe store. The hourly pay range is $15.00–$18.75, commensurate with position, experience, and location. Associates receive a $1.50 shift differential for hours worked between 12 a.m. and 6 a.m.

Requirements

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be at least 16 years old.
• Reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare breakfast items, built-to-order sandwiches, specialty beverages, and pizzas; keep the coffee station clean and organized.
• Operate the cash register and handle payments.
• Activate fuel and gift cards and assist with lottery and ID verification for age-restricted products.
• Keep stores well-stocked and shelves fresh, full, and inviting.
• Help keep stores clean and safe by following established policies, procedures, and guidelines.
• Complete housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.

Benefits

• Medical, dental, vision, and mental health benefits
• Employee Stock Ownership Plan (ESOP)
• 401(k) with matching
• Education Assistance Program
• Paid parental leave
• Store discounts
• Paid time off
• Flexible schedules
• Additional benefit and wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed