Customer Service Associate - Bloomington, MN - (Part-Time)
About The Position
The Customer Service Associate is responsible for processing fast, friendly, and accurate point-of-sale transactions and providing Goodwill customers with a positive experience. The role also stocks and maintains merchandising standards on the sales floor while helping keep the environment clean and safe. The associate promotes and adheres to Goodwill-Easter Seals’ mission and values. The position supports customer service throughout the store, follows store policies and procedures, and carries out directives promptly. It also helps provide a work environment where program participants can train and work toward their goals, and contributes to a safe, welcoming environment for employees and customers. A typical part-time schedule is up to 20 hours per week.
Requirements
- Ability to communicate effectively with supervisors, employees, and customers.
- Ability to work independently and coordinate multiple projects simultaneously.
- Excellent organizational skills and ability to prioritize.
- Excellent decision-making skills.
- Strong attention to detail.
- Ability and desire to provide excellent customer service.
- Ability to interact with a diverse population in a human-services setting.
- High level of initiative and self-motivation.
- Perseverance and commitment to completing work.
- Knowledge or expertise in working with people experiencing disadvantages, disabilities, and/or barriers.
- 0–3 years of relevant experience.
Nice To Haves
- High school diploma or equivalent preferred.
Responsibilities
- Create a welcoming atmosphere and provide a high level of customer service throughout the store.
- Process fast, friendly, and accurate transactions at the point of sale.
- Stock merchandise and maintain merchandising standards on the sales floor.
- Maintain a clean and safe store environment.
- Follow policies and procedures and execute directives in a timely manner.
- Help provide a work environment where participants can train and develop toward their goals.
- Contribute to a safe and welcoming environment for employees and customers.
- Promote and adhere to Goodwill-Easter Seals’ mission and values.
Benefits
- Flexible hours.
- Generous paid time off (PTO) program.
- Medical insurance plans.
- Dental insurance plans.
- Vision insurance plans.
- Employer-paid life insurance.
- 401(k) plan with employer match.
- Employee discount.
- Opportunities for career development and advancement.
- No overnight or late closing shifts and limited holiday hours.
- Retail locations are closed New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
