Customer Service Associate

Walgreens•Newtown, CT

3d•$17 - $21

About The Position

Models and delivers a distinctive, delightful customer experience while registering sales on an assigned cash register and providing courteous, fair, friendly, and efficient checkout service. The associate supports customers throughout the store, handles transactions and merchandise, helps maintain store standards, and completes assigned training and other tasks.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.
Fluency in reading, writing, and speaking English is preferred, except in Puerto Rico.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
Model and share customer-service best practices, including courteous interpersonal habits and proactively identifying and meeting customer needs.
Provide courteous, friendly, fast, and efficient service; recommend products, trade-up items, and companion items.
Register purchases and handle cash, change, voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as required or as directed by the store manager or shift leader.
Follow asset-protection procedures to identify and minimize profit loss.
Comply with state and local laws regarding regulated products, such as alcoholic beverages and tobacco products.
Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Assist with separating and placing food items according to policies and procedures; rotate consumable stock using first in, first out, and restock outs.
Maintain working knowledge of store systems and equipment.
Provide photo-area customer service, including digital passport photos, poster printing, use of the creative machine, and suggesting promotional photo products.
Monitor and fulfill web pickup orders in Picture Care Plus, including picking items and delivering orders to customers when they arrive.
Help maintain a clean, neat, orderly store interior and exterior.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training and complete PPLs requested by the manager or assigned by corporate.