Customer Service Associate - Minneapolis, MN - (Part-Time)

Goodwill-Easter Seals Minnesota•Minneapolis, MN

2d•$16 - $20•Onsite

About The Position

The Customer Service Associate is responsible for processing fast, friendly, and accurate point-of-sale transactions and providing Goodwill customers with a positive experience. The role also stocks and maintains merchandising standards on the sales floor while helping maintain a clean and safe environment. The associate promotes and adheres to Goodwill-Easter Seals’ mission and values. In a typical day, the associate creates a welcoming atmosphere and delivers a high level of customer service, follows store policies and procedures and carries out directives promptly, provides a work environment that supports training and developing program participants, and contributes to a safe environment for employees and customers. A typical part-time schedule is up to 20 hours per week.

Requirements

Ability to communicate effectively with supervisors, employees, and customers.
Ability to work independently and coordinate multiple projects simultaneously.
Excellent organizational skills and ability to prioritize.
Excellent decision-making skills.
Strong attention to detail.
Ability and desire to provide excellent customer service.
Ability to interact with a diverse population in a human-services setting.
High level of initiative and self-motivation.
Perseverance and commitment to completing the job.
Knowledge or expertise in working with people with disadvantages, disabilities, and/or barriers.
0–3 years of relevant experience.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Process fast, friendly, and accurate transactions at the point of sale.
Provide a welcoming atmosphere and a high level of customer service throughout the store.
Stock merchandise and maintain merchandising standards on the sales floor.
Maintain a clean and safe environment.
Follow policies and procedures and execute directives in a timely manner.
Provide a work environment that helps train and develop participants in achieving their goals.
Contribute to a safe, welcoming environment for employees and customers.
Promote and adhere to Goodwill-Easter Seals’ mission and values.

Benefits

Competitive pay of $16.37–$20.01 per hour.
Flexible hours.
Generous paid time off (PTO) program.
Medical, dental, and vision plans.
Employer-paid life insurance.
401(k) plan with employer match.
Employee discount.
No overnight or late closing shifts and limited holiday hours.
Retail locations are closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day.
Opportunities for career development and advancement.