Customer Service Associate - Savage, MN - (Part-Time)
About The Position
The Customer Service Associate is responsible for fast, friendly, and accurate point-of-sale transactions and for providing Goodwill customers with a positive experience. The role also stocks and maintains merchandising standards on the sales floor while helping keep the store clean and safe. The associate promotes and adheres to the Goodwill-Easter Seals mission and values. Typical work includes creating a welcoming atmosphere through customer service, following store policies and procedures and carrying out directives promptly, providing a work environment that supports training and development of program participants, and contributing to a safe and welcoming environment for employees and customers. A typical part-time schedule is up to 20 hours per week.
Requirements
- Ability to communicate effectively with supervisors, employees, and customers.
- Ability to work independently and coordinate multiple projects simultaneously.
- Strong organizational skills and ability to prioritize.
- Excellent decision-making skills.
- Strong attention to detail.
- Ability and desire to provide excellent customer service.
- Ability to interact with a diverse population in a human-services setting.
- High level of initiative and self-motivation.
- Perseverance and commitment to completing work.
- Knowledge or expertise in working with people with disadvantages, disabilities, and/or barriers.
- 0–3 years of relevant experience.
Nice To Haves
- High school diploma or equivalent preferred.
Responsibilities
- Process point-of-sale transactions quickly, accurately, and in a friendly manner.
- Provide customers with a welcoming atmosphere and positive customer experience.
- Stock merchandise and maintain merchandising standards on the sales floor.
- Maintain a clean and safe store environment.
- Follow policies and procedures and execute directives in a timely manner.
- Provide a work environment that helps train and develop program participants as they work toward their goals.
- Contribute to a safe and welcoming environment for employees and customers.
- Promote and adhere to Goodwill-Easter Seals’ mission and values.
Benefits
- Competitive pay
- Flexible hours
- Generous paid time off (PTO) program
- Medical, dental, and vision plans
- Employer-paid life insurance
- 401(k) plan with employer match
- Employee discount
- No overnight or late closing shifts and limited holiday hours
- Retail locations are closed New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day
- Opportunities for career development and advancement
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
