Customer Service Associate - Mankato, MN - (Part-Time)

Goodwill-Easter Seals Minnesota•Mankato, MN

1d•$15 - $20

About The Position

The Customer Service Associate is responsible for fast, friendly, and accurate point-of-sale transactions and for providing Goodwill customers with a positive experience. The role also stocks merchandise, maintains sales-floor merchandising standards, and helps keep the store clean and safe. The associate promotes and follows Goodwill-Easter Seals’ mission and values. The position contributes to a welcoming customer-service atmosphere, follows store policies and procedures, and carries out directives in a timely manner. It also helps provide a work environment where program participants can train and work toward their goals, while supporting a safe environment for employees and customers. This is a part-time position, typically scheduled for up to 20 hours per week. The listed pay range is $14.55–$20.01 per hour. Retail locations have no overnight or late closing shifts and limited holiday hours; they are closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day.

Requirements

Ability to communicate effectively with supervisors, employees, and customers.
Ability to work independently and coordinate multiple projects simultaneously.
Strong organizational skills and ability to prioritize.
Strong decision-making skills.
Strong attention to detail.
Ability and desire to provide excellent customer service.
Ability to interact with a diverse population in a human-services setting.
High initiative and self-motivation.
Perseverance and commitment to completing work.
Knowledge or expertise in working with people experiencing disadvantages, disabilities, and/or barriers.
0–3 years of relevant experience.
High school diploma or equivalent preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Process point-of-sale transactions quickly, accurately, and courteously.
Provide a welcoming atmosphere and a high level of customer service throughout the store.
Stock merchandise and maintain merchandising standards on the sales floor.
Follow store policies and procedures and execute directives in a timely manner.
Help provide a work environment that trains and develops program participants as they work toward their goals.
Contribute to a safe and welcoming environment for employees and customers.
Promote and adhere to Goodwill-Easter Seals’ mission and values.
Maintain a clean and safe store environment.

Benefits

Competitive pay.
Flexible hours.
Paid time off (PTO) program.
Medical plans.
Dental plans.
Vision plans.
Employer-paid life insurance.
401(k) plan with employer match.
Employee discount.
No overnight or late closing shifts and limited holiday hours.
Retail locations are closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day.
Career development and advancement opportunities.