Customer Service Associate - Entry Level

Iron Bloom Collective • Boise, ID

2d

About The Position

Iron Bloom Collective is a professional sales and brand representation firm based in Boise. The company uses trained, face-to-face teams to help organizations and brands build lasting connections. The entry-level Customer Service Associate will support local community outreach and awareness campaigns as a professional representative of partner organizations. The role involves engaging with the public, sharing client missions, building community rapport, answering questions, and securely processing donor or customer registrations. No prior marketing, fundraising, or sales experience is required. Training and mentorship are provided.

Requirements

• Exceptional verbal communication skills and a friendly, approachable face-to-face presence.
• A purpose-driven mindset and genuine enjoyment of making a positive impact through daily work.
• A coachable, growth-oriented attitude and desire to learn professional business skills.
• Reliability, strong self-discipline, and a solid daily work ethic.
• Reliable transportation to the main Boise office at 8783 W Hackamore Dr and local campaign locations.

Responsibilities

• Represent partner organizations professionally at face-to-face community events, local retail venues, and pop-up locations across the Treasure Valley.
• Initiate polite, enthusiastic, and meaningful conversations with the public to raise awareness and support for client initiatives.
• Educate community members about organizational goals and answer questions and address objections transparently and professionally.
• Accurately process customer accounts, contributions, and onboarding metrics through the secure database.
• Participate in daily morning coaching sessions covering public speaking, campaign logistics, compliance, and leadership development.
• Collaborate with team members to meet daily and weekly campaign outreach targets.

Benefits

• Paid professional onboarding and full training.
• Merit-based internal career advancement through a promotion-from-within policy based on performance and leadership capability.
• A collaborative, high-energy team culture that values diversity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed