Customer Service Associate - Temporary

Walgreens•Wailuku, HI

About The Position

The Customer Service Associate models and delivers a distinctive, delightful customer experience. The role registers sales on an assigned cash register and provides courteous, fair, friendly, and efficient checkout service. It also supports store operations, merchandising, inventory, photo services, online order pickup, and store cleanliness while following company policies and procedures. The position requires fluency in reading, writing, and speaking English, except in Puerto Rico, and willingness to work a flexible schedule that includes evenings and weekends. Six months of retail experience and prior Walgreens work experience are preferred. This is a temporary role.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
Model and share customer-service best practices, including courteous interpersonal habits and proactive assistance.
Provide friendly, fast, and efficient service; recommend products, trade-up items, and companion items.
Operate an assigned cash register; process purchases, cash and change, voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as directed by the store manager or shift leader.
Follow asset-protection procedures to identify and minimize profit loss.
Comply with state and local laws regarding regulated products, such as alcoholic beverages and tobacco products.
Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Separate food items and place products according to applicable policies and procedures.
Rotate consumable stock using first-in, first-out practices and restock outs.
Use store systems and equipment.
Provide photo-area customer service, including digital passport photos, poster printing, use of the creative machine, and promotional photo-product suggestions.
Monitor Picture Care Plus web pickup orders, select ordered items, and deliver orders to customers when they arrive at the store.
Help maintain clean, neat, and orderly interior and exterior store areas.
Follow company policies and procedures and maintain respectful relationships with coworkers.
Complete requested training and PPLs, and perform special assignments and other tasks as assigned.