Customer Service Associate - Temporary

Walgreens • Maitland, FL

1d • $15 - $19

About The Position

The Customer Service Associate models and delivers a distinctive, delightful customer experience. The role registers sales on an assigned cash register and provides courteous, fair, friendly, and efficient checkout service.

The associate greets customers and patients, offers assistance with products and services, resolves issues, answers questions, and models customer-service best practices. Operational work includes recommending products, processing purchases and transactions, maintaining and merchandising counters and shelves, checking in and pricing merchandise, protecting company assets, and following laws governing regulated products. The role also involves building and maintaining displays, completing resets, supporting food separation and stock rotation, and maintaining a clean, orderly store.

The associate provides service in the photo area, including digital passport photos and photo products, and handles web pickup orders by monitoring, picking, and delivering orders to customers. The position requires knowledge of store systems and equipment, compliance with company policies, respectful coworker relationships, completion of assigned tasks, and attendance at training and assigned learning modules.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment is preferred.
• Prior work experience with Walgreens is preferred.

Responsibilities

• Provide courteous, fair, friendly, and efficient checkout service.
• Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
• Model and share customer-service best practices with team members.
• Recommend products, trade-up items, and companion items.
• Register purchases and process cash, change, voids, returns, rain checks, refunds, and exchanges.
• Keep counters and shelves clean and well merchandised; take inventory and maintain records.
• Check in and price merchandise as directed.
• Follow asset protection procedures to identify and minimize profit loss.
• Comply with state and local laws regarding regulated products.
• Construct and maintain promotional, seasonal, and other displays; complete resets and revisions.
• Support food separation, product placement, stock rotation using first-in, first-out, and restocking.
• Maintain working knowledge of store systems and equipment.
• Provide customer service in the photo area, including digital passport photo service, poster printing, creative machine services, and promotion of photo products.
• Monitor, pick, and deliver web pickup orders to customers.
• Help maintain a clean, neat, orderly store interior and exterior.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Attend training and complete assigned PPLs.

What This Job Offers

• Education Level: No Education Listed