Customer Service Associate

Wawa, Inc.•Glenside, PA

12d•$15 - $19

About The Position

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving customers. CSAs are part of a beloved brand committed to putting people first, doing the right thing, and making every day a little brighter. The role involves greeting and engaging with customers, preparing food and beverages, operating the cash register and handling payments, maintaining store stock, and keeping the store clean and safe. The hourly range is $15.00–$18.75, commensurate with position, experience, and location. Associates receive a $1.50 shift differential for hours worked between 12 a.m. and 6 a.m. Wawa is an equal opportunity employer and provides reasonable accommodation to complete an application upon request, consistent with applicable law.

Requirements

Great communication and customer service skills.
Ability to thrive in a fast-paced environment and multitask.
Must be at least 16 years old.
Reliable transportation.
Enjoys working in a team environment.

Responsibilities

Greet and engage with customers to ensure their needs are met quickly and courteously.
Prepare food items, including breakfast items, made-to-order sandwiches, specialty beverages, and pizzas, and keep the coffee station clean and organized.
Operate the cash register and handle payments.
Activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
Keep stores well-stocked and shelves fresh, full, and inviting.
Help keep stores clean and safe by following established policies, procedures, and guidelines.
Complete housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.