Customer Service Associate - Temporary

Walgreens•Spartanburg, SC

1d•$15 - $19

About The Position

The Customer Service Associate models and delivers a distinctive customer experience while handling checkout transactions courteously, fairly, and efficiently. The role assists customers and patients with products and services, resolves issues, and demonstrates the company’s customer service practices. It also supports store operations, merchandising, asset protection, regulated-product compliance, photo services, online order pickup, and store cleanliness. The associate completes required training and other assignments as directed.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment preferred.
Prior work experience with Walgreens preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
Model and share customer service best practices, including courteous interpersonal habits and proactively identifying and meeting customer needs.
Provide fast, friendly, and efficient service and recommend products, trade-up items, and companion items.
Operate an assigned cash register; process purchases, payments, change, voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as required or directed by the store manager or shift leader.
Follow asset protection procedures to identify and minimize profit loss.
Ensure compliance with state and local laws regarding regulated products, such as alcohol and tobacco.
Construct and maintain promotional, seasonal, and sale displays; complete resets and revisions as directed.
Separate food items and place products according to policy; rotate consumable stock using first in, first out and restock outs.
Maintain working knowledge of store systems and equipment.
Provide photo-area customer service, including digital passport photos, poster printing, creative machine services, and promotional photo-product recommendations.
Monitor and fulfill web pickup orders and deliver them to customers when they arrive at the store.
Help maintain a clean, neat, and orderly store interior and exterior.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training and complete PPLs requested by a manager or assigned by corporate.