Customer Service Associate - Temporary

Walgreens•Corinth, MS

1d•$15 - $19

About The Position

The Customer Service Associate models and delivers a distinctive, delightful customer experience and provides courteous, fair, friendly, and efficient checkout service. The role engages customers and patients by greeting them, offering assistance with products and services, resolving issues, and answering questions. It also shares customer-service best practices with team members, including courteous interpersonal habits and proactive assistance. The associate operates an assigned cash register, processes purchases and related transactions, and recommends products. The role supports store operations through merchandising, inventory, pricing, asset protection, compliance with laws governing regulated products, display construction, product placement, and stock rotation. Additional duties include photo-area services, web order pickup, store maintenance, compliance with company policies, completing assigned tasks, and attending required training.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
Model and share customer-service best practices with team members, including proactive assistance and courteous interpersonal habits.
Provide courteous, friendly, fast, and efficient service.
Recommend items for sale, including trade-up and companion items.
Register customer purchases; collect cash and provide change; process voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as required or directed.
Implement company asset-protection procedures to identify and minimize profit loss.
Ensure compliance with state and local laws regarding regulated products, such as alcoholic beverages and tobacco products.
Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Assist with separation and placement of food items according to policies and procedures.
Assist with consumable-item stock rotation using the first-in, first-out method and restock outs.
Maintain working knowledge of store systems and equipment.
Provide photo-area customer service, including digital passport photos, poster printing, creative machine services, and suggestive selling of promotional photo products.
Monitor and fulfill web pickup orders and deliver them to customers when they arrive at the store.
Assist with interior and exterior maintenance to keep the store clean, neat, orderly, and presentable.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training and complete PPLs requested by the manager or assigned by corporate.