Customer Service Assistant
Alphabe Insight Inc•New York, NY
•$16 - $26
About The Position
At Limitless East Marketing, the Customer Service Assistant is the first point of contact for customers and provides service and support to promote customer satisfaction and loyalty. The role handles inquiries and resolves issues through phone, email, and live chat. The ideal candidate has excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.
Requirements
- High school diploma or equivalent.
- Proven experience in a customer service or client-facing role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Nice To Haves
- Additional education in customer service or related fields.
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and live chat.
- Assist customers in resolving product or service issues efficiently and effectively.
- Maintain accurate and detailed records of customer interactions and transactions.
- Collaborate with other departments to troubleshoot and resolve complex customer concerns.
- Provide customers with product information, pricing, and availability as needed.
Benefits
- Opportunities for professional growth and career advancement.
- Collaborative and innovative work environment.
- Skill development through hands-on experience and mentorship.
- Exposure to diverse projects and industry-leading clients.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
