Customer Service Assistant
PAM Transport•Tontitown, AR
•$18 - $21
About The Position
The Customer Service Assistant supports the operations team by assisting Account Managers with day-to-day tasks. The role is described as a steppingstone to an Account Manager position. The schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m., with pay of $18–$21 per hour depending on experience.
Requirements
- Strong time-management and multitasking skills to prioritize daily assigned tasks effectively.
- Quality and effective communication skills.
- Ability to use multiple databases and customer-specific websites.
- Goal-oriented, with an interest in progressing to an Account Manager role.
- Personable, inquisitive, and positive attitude.
Responsibilities
- Assist the Account Management group with assigned tasks.
- Schedule appointments according to customer-specified rules.
- Track and trace customer shipments and communicate proactively.
- Enter data across multiple platforms.
- Communicate effectively with customers regarding requested updates.
- Maintain a high level of commitment reporting.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- PTO
- Other voluntary benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
