About The Position

Ottawa Ford Kia is hiring an experienced BDC representative and customer service appointment setter. In this full-time role, the representative provides guests with excellent customer service in every interaction and serves as a cornerstone of the dealership group. The role calls for upholding high ethical standards while maintaining a fun, friendly, and positive attitude and work environment. Hours include day and evening shifts and every other Saturday.

Requirements

  • Experience as a BDC representative and customer service appointment setter.
  • Proficiency in spreadsheets.
  • Excellent communication skills.
  • High levels of integrity and work ethic.
  • Outgoing, organized, and self-motivated.
  • Ability to type 40 words per minute.
  • Professional appearance.

Responsibilities

  • Provide guests with excellent customer service in every interaction.
  • Uphold high ethical standards while maintaining a friendly and positive attitude and work environment.

Benefits

  • Salary plus monthly bonus pay.
  • Health, dental, and life insurance.
  • Short-term disability insurance.
  • 401(k) with company match.
  • Vacations and discounts.
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