Customer Service Ambassador

Silver Cross Hospital•New Lenox, IL
•$16 - $19•Onsite

About The Position

Greets, welcomes, directs and escorts patients and visitors within the PCU departments. Displays knowledge of hospital and area locations and offers support for staff and visitors. Assists with wheelchair transport. Position will include evening and weekend hours.

Requirements

  • High school diploma or equivalent.
  • Minimum of 1 year service ambassador and/or hospitality experience required.
  • Basic computer skills required.
  • Must have excellent customer service skills displaying compassion, empathy and problem solving skills in a fast paced environment and/or emergent situations.
  • Must have the ability to stand for long periods of time and assist with wheelchair transport of patients.
  • This position requires the flexibility to work afternoon and evening shifts with rotating weekends and holidays.

Nice To Haves

  • Bi-lingual (Spanish) a plus.
  • Meditech experience preferred.

Responsibilities

  • Greets, welcomes, directs and escorts patients and visitors within the PCU departments.
  • Displays knowledge of hospital and area locations and offers support for staff and visitors.
  • Assists with wheelchair transport.

Benefits

  • Medical, Dental and Vision plans
  • Life Insurance
  • Flexible Spending Account
  • Other voluntary benefit plans
  • PTO and Sick time
  • 401(k) plan with a match
  • Wellness program
  • Tuition Reimbursement
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