Room Service Ambassador

University of Arkansas System • Little Rock, AR

5d • Onsite

About The Position

The Room Service Ambassador is responsible for assisting patients with menu selections, and ensuring the patients receive meals and nourishments in accordance with physician prescribed diets, food allergies, and preferences. The Room Service Ambassador provides excellent customer service to ensure the department’s goals are met.

Requirements

• High School diploma/GED plus computer.
• Basic keyboard skills and telephone etiquette skills.
• Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

• Experience in a food service, customer services or patient care setting.

Responsibilities

• Provides an excellent customer service experience when the patients are making menu selections.
• Take food orders over the phone.
• Make selections into the electronic meal selection, and updating and recording patient information.
• Corrects menu choices based on meal patterns, allergies and patient preferences.
• Trouble-shoots issues at the point of service affecting patient satisfaction with the food service.
• May perform other duties as assigned.

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED