(Entry Level) Customer Service Agent

Americanome Life Insurance Company

1d•Remote

About The Position

The Customer Service Agent helps families understand their supplemental benefits and represents a company with more than 65 years in the industry. The role involves explaining products and services, answering questions about coverage and benefit options, staying informed about offerings, and reviewing clients’ existing coverage to identify options that fit their needs and budgets. The position is remote and offers hands-on training, ongoing support, weekly pay, bonus opportunities, residual income opportunities, and the chance to qualify for company-paid trips.

Requirements

Experience in customer service, sales, or a related field.
Strong relationship-building skills and a customer-focused approach.
Ability to organize tasks and manage competing priorities.
Positive attitude and professional manner.
Clear written and verbal communication skills.
Dependable, goal-oriented approach and an entrepreneurial mindset.
Enjoy collaborating with others, stay focused under pressure, and communicate confidently with clients and teammates.

Responsibilities

Explain available products and services in clear, easy-to-understand terms.
Answer customer questions about their coverage and benefit options.
Stay informed about product updates and service offerings.
Review existing coverage with clients to help identify options that align with their needs and budgets.